The Shingo Institute is committed to providing best-in-class, cutting-edge education.

It is designed to assist you in your organization’s cultural transformation.

Attendees comment on their Shingo training experience

Countless organizations have, at one time or another, begun a “lean journey” or have implemented an improvement initiative of some sort. At the foundation of these initiatives are a number of tools that seem to promise exciting new results. While many organizations may see significant improvement at first, almost all of these initiatives meet disappointing ends. Leaders quickly find that lean tools such as six sigma, jidoka, SMED, 5S, JIT, quality circles, etc., are not independently capable of effecting lasting change.

Years ago, we set out on an extended study to determine the difference between short-lived successes and sustainable results. Over time, we noticed a common theme: the difference between successful and unsuccessful effort is in the ability of an organization to ingrain timeless and universal principles into its culture rather than rely on a superficial implementation of tools and programs. Our findings were confirmed as we looked back at nearly three decades of assessing organizational culture and performance as part of the Shingo Prize process. Since 1988, we’ve seen, first-hand, how quickly tool-based organizations decline in their ability to sustain results. On the other hand, organizations that anchor their improvement initiatives to principles – or understand the “why” behind the “how” and the “what” – experience significantly different results.

To best illustrate our findings, we developed the Shingo Model™, the accompanying Shingo Guiding Principles and the Three Insights of Enterprise Excellence.

Attend a Workshop


Our foundational, two-day workshop that introduces the Shingo Model™, the Guiding Principles and the Three Insights to Enterprise Excellence™. With real-time discussions and on-site learning at a host organization, this program is a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you learn how to release the latent potential in your organization and achieve enterprise excellence.

As a DISCOVER participant, you will

  • LEARN and understand the Shingo Model.
  • DISCOVER the Three Insights of Enterprise Excellence™.
  • EXPLORE how the Guiding Principles inform ideal behaviors that ultimately lead to sustainable results.
  • UNDERSTAND the behavioral assessment process through an interactive case study and on-site learning.
  • APPLY your learning with a call to action.

See the schedule of DISCOVER workshops!


ENABLE builds upon the knowledge and experience gained at the DISCOVER EXCELLENCE workshop and takes you deeper into the Shingo Model™ by focusing on the principles identified as Cultural Enablers:

  • Respect Every Individual
  • Lead with Humility

Cultural enablers make it possible for people within the organization to engage in the transformation journey, progress in their understanding and, ultimately, build a culture of enterprise excellence. Enterprise excellence cannot be achieved through top-down directives or piecemeal implementation of tools. It requires a widespread commitment throughout the organization to execute according to the principles of enterprise excellence.

See the schedule of ENABLE workshops!


Continuous improvement begins by clearly defining value through the eyes of customers. IMPROVE continues the discussion around ideal behaviors, fundamental beliefs and behavioral benchmarks as they relate to the principles of Continuous Improvement:

  • Seek Perfection
  • Embrace Scientific Thinking
  • Focus on Process
  • Assure Quality at the Source
  • Flow & Pull Value

See the schedule of IMPROVE workshops!


To succeed, organizations must develop management systems that align work and behaviors with principles and direction in ways that are simple, comprehensive, actionable and standardized. The work of a team is greater than the sum of its individual parts.

Creating value for customers is ultimately accomplished through the effective alignment of every value stream in an organization. ALIGN concludes the Shingo workshops diving into the principles of Enterprise Alignment:

  • Think Systemically
  • Create Constancy of Purpose

See the schedule of ALIGN workshops!

Upcoming DISCOVER Workshops

All workshops are 8 a.m. - 5 p.m. unless otherwise noted.

Upcoming ENABLE Workshops

All workshops are 8 a.m. - 5 p.m. unless otherwise noted.

  • April 13-14, 2016

    Host Company: Accurounds
    Location: Avon, MA
    Affiliate: GBMP

  • May 12-13, 2016

    Host Company: Wilson Tool International
    Location: White Bear Lake, MN
    Affiliate: GBMP

Upcoming IMPROVE Workshops

All workshops are 8 a.m. - 5 p.m. unless otherwise noted.

  • May 18-19, 2016

    Host Company: Accurounds
    Location: Avon, MA
    Affiliate: GBMP

  • August 16-17, 2016

    Host Company: Plexus
    Location: Nampa, ID
    Affiliate: GBMP

  • September 13-14, 2016

    Host Company: Newscorp
    Location: Sydney, Australia
    Affiliate: S A Partners

Upcoming ALIGN Workshops

All workshops are 8 a.m. - 5 p.m. unless otherwise noted.

  • June 15-16, 2016

    Host Company: Accurounds
    Location: Avon, MA
    Affiliate: GBMP

  • August 9-10, 2016

    Host Company: Commonwealth Bank
    Location: Sydney, Australia
    Affiliate: S A Partners

  • August 18-19, 2016

    Host Company: Plexus
    Location: Nampa, ID
    Affiliate: GBMP

Check out other educational offerings from the Shingo Institute

Study Tour

“…the single best lean experience on Earth.”
– Aaron Baker, President & CEO, Cannon Safe


Engage with hundreds of leaders and improvement professionals from across the globe at our premier annual event.