About

Our Purpose

Based on timeless principles, we shape cultures that drive operational excellence.

Our Mission

To improve the process of improvement by conducting cutting edge research, providing relevant education, performing insightful enterprise assessment, and recognizing organizations committed to achieving sustainable world-class results.

Our Namesake

Few individuals have contributed as much to the development of the ideas we call TQM, JIT and lean as did Shigeo Shingo. Over the course of his life, Dr. Shingo wrote and published 18 books, eight of which were translated from Japanese into English. Many years before they became popular in the Western world, Dr. Shingo wrote about the ideas of ensuring quality at the source, flowing value to customers, working with zero inventories, rapidly setting up machines through the system of “single-minute exchange of dies” (SMED) and going to the actual workplace to grasp the true situation there (“going to gemba”). He worked extensively with Toyota executives, especially Mr. Taiichi Ohno, who helped him to apply his understanding of these concepts in the real world.

Always on the leading edge of new ideas, Dr. Shingo envisioned a collaboration with an organization that would further his life’s work through research, practical-yet-rigorous education and a program for recognizing the best in enterprise excellence throughout the world. In 1988, Shingo received his honorary Doctorate of Management from Utah State University and, later that year, his ambitions were realized when the Shingo Prize was organized and incorporated as part of the university. While the Shingo Prize remains an integral part of what we do, our scope has expanded to include various educational offerings, a focus on research and a growing international network of Shingo Institute Licensed Affiliates.

Our Team


Julie Ball
Assessment Coordinator
Shaun Barker
Assistant Executive Director
Justin Bresee
Web Developer
Dominic Bria
Marketing Manager
Madi Carlson
Graphic Designer
Tom Davis
IT Manager
Marshall Day
Systems Administrator
Carrie Giles
Accountant
Heather Johnson
Global Events Coordinator
Brittney Maynard
Marketing Assistant
Brittney McCoy
Affiliate Coordinator
Chris O'Brien
Graphic Designer
Kimberly Olsen
MBA Coordinator
Jennifer Payne
Editor
Mary Price
Events Manager
Amy Sadler
Client & Affiliate Relations Manager
Kenneth Snyder
Executive Director
Nate Tanner
IT Lead