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In order for continuous improvement to be sustainable—not just happen in fits and starts—it must be made part of the culture of the organization; a matter of course every day for every team member. To make your organization’s culture truly one of continuous improvement, you need a deeper understanding of which ideal behaviors to cultivate within your workforce.

This three-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained at the DISCOVER EXCELLENCE workshop. It begins by teaching you how to clearly define value through the eyes of your customers. It continues the discussion about ideal behaviors, fundamental purpose and behavioral benchmarks as they relate to the principles of Continuous Improvement, and takes you deeper into the Shingo Model™ by focusing on the principles identified in the Continuous Improvement dimension:

The CONTINUOUS IMPROVEMENT workshop deepens your understanding of the relationship between behaviors, systems and principles and how they drive results.

Find an affiliate | Host a Continuous Improvement Workshop

**DISCOVER EXCELLENCE is the prerequisite workshop,
BUILD EXCELLENCE is the capstone workshop.

Upcoming Continuous Improvement Workshops

See The Full Workshop Schedule

19 - 21 November 2019
Midland, VA, United States

Host: Smith Midland
Affiliate: GBMP

25 - 27 November 2019
Monterrey, Mexico

Host: Osram
Affiliate: Opex Academy

07 - 08 April 2020
Salt Lake City, UT, USA

Host: OC Tanner
Affiliate: HKPO Lean Six Sigma Experts

19 - 21 May 2020
Hillsboro, NH, USA

Host: Osram
Affiliate: GBMP

20 - 22 October 2020
Lawrence, MA, USA

Host: The Gem Group
Affiliate: GBMP