The GBMP Management Engagement DVD Series
Kaizen has historically been associated with the factory floor, but more recently it has found its way into offices and clinics. A revelation of the last decade, that lean thinking is for everyone, has extended the concept of continuous improvement well beyond the shop floor – to banks and insurance companies, to showroom floors and classrooms, to clinical environments, and even national defense. It seems kaizen is everywhere. The Japanese word gemba is used to denote the place where the work is done. Gemba may be the shop floor of a factory, the operating room of a hospital or even the showroom floor of an auto dealer. According to lean thinking, if we want to make improvements in any of these diverse environments we have to go to the gemba to understand the problems.
So it is with management. There is a gemba for management work – a real place where problems are observed and improvements are made. Where can we find it? The evidence is in our factories and offices and boardrooms. But its essence is in the constructs that management has built to align the actions and behavior of the entire workforce: strategy, organization and policy. These are the building blocks of the status quo. All the rest – the bricks and mortar, the machines and processes, the departments and employees – follow from the grand structure GBMP calls its management system.
Creators of the best-selling Toast Kaizen Video have produced a new management series to help lean managers improve the success of their continuous improvement programs. The GBMP Management Engagement DVD Series includes four DVDs: Management Kaizen, True North, Moments of Truth and Go See. If an organization is aiming for greater employee engagement and real sustainability in their lean systems, it must all begin with Management Engagement. This series has helped hundreds of managers deconstruct the building blocks of the status quo to create a favorable environment for company-wide operational excellence. Management Engagement is the keystone to enduring culture change and lean transformation.
About the Shingo Institute
Housed at the Jon M. Huntsman School of Business at Utah State University, the Shingo Institute is named after Japanese industrial engineer Shigeo Shingo. Shingo distinguished himself as one of the world's thought leaders in concepts, management systems and improvement techniques that have become known as the Toyota Business System. Drawing from Shingo's teachings and years of experience working with organizations throughout the world, the Shingo Institute has developed the Shingo Model™ which is the basis for several educational offerings including workshops, study tours and conferences. It also awards and recognizes organizations that demonstrate an exceptional culture that continually strives for improvement and progress. Those interested in more information or in registering to attend the 30th International Shingo Conference may visit www.shingo.org.