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Toyota's 8-Steps to Problem Solving


Toyota’s 8 Steps to Problem-Solving is a how to book. The content explains Toyota’s methodology for problem-solving that has been proven as a very effective approach. The book not only lays out Toyota’s 8 steps to problem-solving, it also describes specific tools and how to utilize them in a problem-solving initiatives. The book also includes an easy find reference section to “mentally prompt or remind” the reader on the correct steps and tools recommended. The intent for this book is to inspire the reader to incorporate the Toyota 8-step A3 thinking methodology into their business processes to take their organization to the next level.
About the Shingo Institute

Housed at the Jon M. Huntsman School of Business at Utah State University, the Shingo Institute is named after Japanese industrial engineer Shigeo Shingo. Shingo distinguished himself as one of the world's thought leaders in concepts, management systems and improvement techniques that have become known as the Toyota Business System. Drawing from Shingo's teachings and years of experience working with organizations throughout the world, the Shingo Institute has developed the Shingo Model™ which is the basis for several educational offerings including workshops, study tours and conferences. It also awards and recognizes organizations that demonstrate an exceptional culture that continually strives for improvement and progress. Those interested in more information or in registering to attend the 30th International Shingo Conference may visit