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Achieving STEEEP Health Care

2014-01-09

  • Author
    David J. Ballard, Neil S. Fleming, Joel T. Allison, Paul B. Convery, Rosemary Luquire


Reaching America's true potential to deliver and receive exceptional health care will require not only an immense and concerted effort, but a fundamental change of perspective from medical providers, government officials, industry leaders, and patients alike. The Institute of Medicine set forth six primary "aims" to which every participant in the American healthcare system must contribute: health care must be safe, timely, effective, efficient, equitable, and patient centered. Presented as the acronym STEEEP®, the collective realization of these goals is to reduce the burden of illness, injury, and disability in our nation. Baylor Health Care System (BHCS) is committed to doing its part and has adopted these six aims as its own. Achieving STEEEP Health Care tells the story of BHCS's continuing quality journey, offering practical strategies and lessons in the areas of people, culture, and processes that have contributed to dramatic improvements in patient and operational outcomes at BHCS. The book features (i) perspectives of senior leaders in the areas of corporate governance, finance, and clinical leadership; (ii) strategies for developing and supporting a culture of quality, including systems and tools for data collection, performance measurement, and reporting; (iii) clinical service-line examples of successful quality improvement initiatives from reducing heart failure readmissions to coordinating cancer care; and (iv) approaches to accountable care that strive to simultaneously improve the patient experience of care, improve population health, and reduce per capita costs of health care.
About the Shingo Institute

Housed at the Jon M. Huntsman School of Business at Utah State University, the Shingo Institute is named after Japanese industrial engineer Shigeo Shingo. Shingo distinguished himself as one of the world's thought leaders in concepts, management systems and improvement techniques that have become known as the Toyota Business System. Drawing from Shingo's teachings and years of experience working with organizations throughout the world, the Shingo Institute has developed the Shingo Model™ which is the basis for several educational offerings including workshops, study tours and conferences. It also awards and recognizes organizations that demonstrate an exceptional culture that continually strives for improvement and progress. Those interested in more information or in registering to attend the 30th International Shingo Conference may visit www.shingo.org.