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Work That Makes Sense: Operator-Led Visuality


Work That Makes Sense is Gwendolyn Galsworth's eagerly-awaited book on how to implement, coach, support, and sustain visual inventiveness on the operator-level. The result? A 15% to 30% gain in productivity and a spirited, engaged, and aligned work culture.
About the Shingo Institute

Housed at the Jon M. Huntsman School of Business at Utah State University, the Shingo Institute is named after Japanese industrial engineer Shigeo Shingo. Shingo distinguished himself as one of the world's thought leaders in concepts, management systems and improvement techniques that have become known as the Toyota Business System. Drawing from Shingo's teachings and years of experience working with organizations throughout the world, the Shingo Institute has developed the Shingo Model™ which is the basis for several educational offerings including workshops, study tours and conferences. It also awards and recognizes organizations that demonstrate an exceptional culture that continually strives for improvement and progress. Those interested in more information or in registering to attend the 30th International Shingo Conference may visit