Work That Makes Sense: Operator-Led Visuality

*Capacitación online disponible en español

WORK THAT MAKES SENSE ONLINE TRAINING SYSTEM

The Work That Makes Sense Online Training System (WTMS) is a comprehensive method for teaching, implementing, and sustaining operator-led visuality in manufacturing companies of every kind. Each online module is approximately one hour in length, divided into learning segments that build understanding and application. The WTMS online system is ideally framed for teaching groups and designed so your in-house trainers can facilitate the instruction in-person. This personal delivery is a proven means of increasing the effectiveness of WTMS and its impact on your bottom line and company work culture. The WTMS system was created by Dr. Gwendolyn Galsworth, a widely-recognized visual expert, with more than 30 years in the field and author of many books, including Work That Makes Sense and Visual Workplace/Visual Thinking, both Shingo Publication Award recipients.

Work That Makes Sense received the Shingo Research and Professional Publication Award.
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Watch a Clip on Each Module

Module 1: The Basics of Workplace Visuality

This module defines what a visual workplace is, how it works, and why it is so important to operational excellence. Develop a new understanding of how to reduce waste through visuality.

Module 2: The Building Blocks of Visual Thinking

Learn about the eight elements of visual thinking: I-driven, Standards, Six Core Questions, Information Deficits, Motion, Work, Value Field, and Motion Metrics.

Module 3: Your Implementation Tool Box

Learn about the two management pillars and the five implementation tools needed to support your company's improvement infrastructure.

Module 4: Smart Placement ~ The Problem & The What-Is Map

Understand the problem of Motion through a series of hands-on experiments. Examine a case study and develop a "What-Is Map." Expose hidden and unaddressed safety and performance concerns.

Module 5: Smart Placement ~ The Solution & Could-Be Map

Discover the Smart Placement central formula: Function + Location = Flow. Finalize the "Could-Be Map" diagnostic tool, and learn about the Four People Process Tools.

Module 6: Smart Placement ~ Principles 1 through 7

Using the "Could-Be Map" apply the first seven principles to streamline the flow of materials, people, and information throughout the work area.

Testimonials

“Exceptional, viewing the workplace through the eyes of value-add associates—instructing, coaching, and guiding us through a visual conversion.”

- Alice W. Lee VP, Business Transformation, Beth Israel Deaconess Medical Center
“Galsworth takes us to a new level of lean thinking. Her unique methodology provides a visual workplace that allows employees to think differently. I know of no other approach that guarantees such high levels of organizational ownership, self-leadership and therefore sustainment.”
- Peter Dobbs, Former Vice President Operations EMEA, Honeywell
“I’ve been a student of management for 30 years, read countless management books and gone to innumerable conferences. I have never found a better, more powerful system of transformation than Galsworth’s. She does that better than anybody.”
- Brent R. Allen, Former Vice President of Operations, Lifetime Products

Module 7: Smart Placement ~ Principles 8 through 14

Apply the next seven principles of flow: Let the flow do the work, Do major and minor sorts, Store things not air, Design to task, Use the existing architecture, Double the function, and Use the natural flow line.

Module 8: The Visual Where ~ Borders

Understand what borders are, how they work, and why they are important in achieving visual order. Borders embed and stabilize performance and are fundamental to the flow and precision of work.

Module 9: The Visual Where ~ Addresses and ID Labels

Recognize how addresses and ID labels have a powerful impact on motion. The absence of either often results in accidents, mix-ups, defects, frustration, delays, and long lead times.

Module 10: Inertia & Resistance + Visual Mini-Systems

Understand the difference between inertia and resistance. Discover visual mini-systems, and learn how to tighten operational performance.

Module 11a: Four Power Levels of Visual Devices - Indicators & Signals

Increase your device effectiveness by learning build its power starting with visual indicators and visual signals.

Module 11b: Four Power Levels of Visual Devices - Controls & Guarantees

Understand how visual devices can control human and machine performance when you learn about visual controls and visual guarantees (mistake proofing).

Choose a Plan

Choose a standard plan below or contact Visual Thinking Inc. for a customized plan.

Receive a $500 discount on any plan by entering the code SHINGO at checkout.

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EACH PLAN INCLUDES:

12+ Online Modules for Operators: Fully narrated/animated with nearly 1,000 visual solutions
3 Online Modules for Managers
WTMS Resource folio: 100+ files, including handouts, exercises, hit lists, checklists, trainer materials, templates, podcasts, articles, and more.
Print-ready files for the the two WTMS associate booklets and 12 full-color WTMS wall charts.
2 Online Group Coaching Sessions with Dr. Galsworth (up to 1.5 hours each)
Add-on the 12+ operator modules in Spanish

BASIC: $4,995