Attendees comment on their Shingo training experience
Countless organizations have, at one time or another, begun a “lean journey” or have implemented an improvement initiative of some sort. At the foundation of these initiatives are a number of tools that seem to promise exciting new results. While many organizations may see significant improvement at first, almost all of these initiatives meet disappointing ends. Leaders quickly find that lean tools such as six sigma, jidoka, SMED, 5S, JIT, quality circles, etc., are not independently capable of effecting lasting change.
Years ago, we set out on an extended study to determine the difference between short-lived successes and sustainable results. Over time, we noticed a common theme: the difference between successful and unsuccessful effort is in the ability of an organization to ingrain timeless and universal principles into its culture rather than rely on a superficial implementation of tools and programs. Our findings were confirmed as we looked back at nearly three decades of assessing organizational culture and performance as part of the Shingo Prize process. Since 1988, we’ve seen, first-hand, how quickly tool-based organizations decline in their ability to sustain results. On the other hand, organizations that anchor their improvement initiatives to principles – or understand the “why” behind the “how” and the “what” – experience significantly different results.
To best illustrate our findings, we developed the Shingo Model™, the accompanying Shingo Guiding Principles and the Three Insights of Enterprise Excellence.
Our foundational, two-day workshop that introduces the Shingo Model™, the Guiding Principles and the Three Insights to Enterprise Excellence™. With real-time discussions and on-site learning at a host organization, this program is a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you learn how to release the latent potential in your organization and achieve enterprise excellence.
As a DISCOVER participant, you will
ENABLE builds upon the knowledge and experience gained at the DISCOVER EXCELLENCE workshop and takes you deeper into the Shingo Model™ by focusing on the principles identified as Cultural Enablers:
Cultural enablers make it possible for people within the organization to engage in the transformation journey, progress in their understanding and, ultimately, build a culture of enterprise excellence. Enterprise excellence cannot be achieved through top-down directives or piecemeal implementation of tools. It requires a widespread commitment throughout the organization to execute according to the principles of enterprise excellence.
Continuous improvement begins by clearly defining value through the eyes of customers. IMPROVE continues the discussion around ideal behaviors, fundamental beliefs and behavioral benchmarks as they relate to the principles of Continuous Improvement:
To succeed, organizations must develop management systems that align work and behaviors with principles and direction in ways that are simple, comprehensive, actionable and standardized. The work of a team is greater than the sum of its individual parts.
Creating value for customers is ultimately accomplished through the effective alignment of every value stream in an organization. ALIGN concludes the Shingo workshops diving into the principles of Enterprise Alignment:
BUILD EXCELLENCE is the capstone course that takes all the detailed learnings from the previous four Shingo courses which develop the structure of the Shingo Model™ . This final course demonstrates the integrated execution of systems that drive behavior toward the ideal as informed by the principles in the Model. BUILD EXCELLENCE helps build a structured road map to execute a cultural transformation. It builds upon a foundation of principles, using tools that already exist within many organizations. It teaches the student how to build systems that drive behavior which will consistently deliver desired results.
Host Company: Vector Aerospace
Location: Gosport, United Kingdom of Great Britain and Northern Ireland
Affiliate: The Manufacturing Institute (TMI)
Host Company: AbbVie Ballytivnan
Location: Sligo, Republic of Ireland
Affiliate: SISU Consulting Group
Host Company: Appvion
Location: Appleton, WI, United States of America
Host Company: Index Mexicali
Location: Mexicali, Baja California, Mexico
Affiliate: Opex Academy
Host Company: Auckland Council Leisure Services
Location: Auckland, New Zealand
Affiliate: S A Partners LLP
Host Company: MPI Products
Location: Querétaro, Qro., Mexico
Affiliate: LENSYS Consultoria, S.A. de C.V.
Host Company: Waters Corporation
Location: Milford MA, United States of America
Host Company: Wilson Tool International
Location: White Bear Lake, MN, United States of America
Host Company: Assa Abloy
Location: Phoenix, AZ, United States
Affiliate: Key Performance Consulting
Host Company: Abbott Vascular
Location: Clonmel, Ireland, Ireland
Affiliate: The Manufacturing Institute (TMI)
Host Company: Mass Mutual Financial Services
Location: Springfield, MA, United States of America