Articles

Is it Wrong to Always be Right?

By: Val Liberman, UL LLC We like to be right. To have correct answers, to solve problems of others, to be seen as experts on a variety of topics. This pattern starts early – long before we ascend corporate ladders and assume positions of influence and leadership. Starting in elementary school, we begin the laborious task […]

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Invisibility

By: Bruce Hamilton, GBMP A chance reading recently provided a thought from Henry Thoreau that I think is worth sharing. Thoreau said: “The greatest compliment that was ever paid me was when one asked me what I thought, and attended to my answer.” The quote caused me to reflect on an incident some years ago at […]

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How Can We Respect Every Individual?
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The Power in Pursuing Perfection

By: Abel Gomez, Opex Academy Nowadays, a large number of companies are establishing principles of excellence as the path for their companies. Every day companies from various types of industry call me and ask to join all those who have taken the path of enterprise excellence based on principles. Although many have understood that such principles […]

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What is Perfection?

By: Peter Hines, S A Partners Ever since the classic Lean Thinking book1 talked about perfection as a principle in 1996, I have wondered what this really meant. What is perfection? Here, the Shingo approach helps us with a definition: “Perfection is an aspiration not likely to be achieved but the pursuit of which creates a mindset […]

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Shingo Model™ Changes

by Ken Snyder, Executive Director of the Shingo Institute Over the past year, I’ve discussed on this blog various possible changes to the Shingo Model™. This blog post represents our official announcement regarding changes to the Model. First, there will not be any changes to the Shingo Model configuration, but we have created more consistent […]

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What’s A Shingo Journey?

If you’ve read the Shingo newsletter or attended any Shingo event, you’ve probably heard the term “Shingo Journey.” That phrase can take on various meanings, depending on context, and it’s important to understand what it ought to mean when someone claims that their organization is on the Shingo Journey.  Sometimes people use the term “Shingo […]

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Canam Industry Study Tour to Japan

Canam has several facilities in various locations in Canada and the U.S. that process large steel parts for buildings, bridges, and other infrastructure. They wanted to tour companies in Japan because of its reputation as the place where the Lean movement really got started. They requested that we create an industry study tour to take […]

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How Daily Interactions Demonstrate Humility

By: Robert Miller, Arches Leadership LLC I have always tried to not think of myself as being “above” or “more important than” or “better in some way” than the people that I work with. But not long ago I had an experience that really caused me to stop and reconsider my daily interactions with others. In an […]

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