by Ken Snyder

I have the privilege of serving on the board of directors of Catalysis, the Lean Healthcare Network. There are several Lean healthcare executives who serve on the board with me, including Dr. Lisa Yerian, who is the chief medical improvement officer at Cleveland Clinic.

In our recent board conference call, Dr. Yerian shared how their team designed its drive-through COVID-19 testing unit using A3 and value-stream mapping tools and then had it up and running smoothly within just a few days. Dr. Yerian also shared how effectively their tiered huddles are working to facilitate communication and decision-making throughout each unit in the clinic during the crisis. Catalysis posted a story about this on its website at:

https://createvalue.org/articles_and_news/cleveland-clinic-using-tiered-huddles-covid-19/

Catalysis has also posted other stories about how Lean practices are helping healthcare organizations manage the COVID-19 crisis.