Hearing the Voice of the Shingo Principles: Creating Sustainable Cultures of Enterprise Excellence by Robert Derald Miller Receives Shingo Publication Award

Hearing the Voice of the Shingo Principles: Creating Sustainable Cultures of Enterprise Excellence by Robert Derald Miller Receives Shingo Publication Award

Summary: After trained examiners and accomplished business professionals performed a thorough assessment of his work, Robert Derald Miller has been selected as a recipient of an internationally-recognized award from the Shingo Institute, a program in the Jon M. Huntsman School of Business. The author will receive the award at the Shingo Conference occurring April 28–May 3, 2019 in Cincinnati, Ohio.

LOGAN, Utah — The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, has awarded Robert Derald Miller with the Shingo Publication Award for his book, Hearing the Vocie of the Shingo Principles: Creating Sustainable Cultures of Enterprise Excellence. Mr. Miller served as executive director of the Shingo Prize, which, under his leadership, became the Shingo Institute. While serving in this position for a total of eight years, he came to understand the importance of an organization’s culture and the interplay between principles, systems, tools, results, and culture which resulted in the Institute’s current Shingo Model™. Personally involved in organizational change, culture realignment, and continuous improvement for over 40 years, Mr. Miller has researched and shared such topics as student as well as consultant and teacher.

“Receipt of the Shingo Publication Award signifies an author’s significant contribution and practical application to the body of knowledge regarding enterprise excellence,” said Ken Snyder, executive director of the Shingo Institute.

By “challenging” or applying for a Shingo Publication award, authors invite a group of accomplished professionals and trained examiners from the Shingo Institute to thoroughly review their publication(s). Shingo examiners select recipients based on a rigorous set of standards.

“This book is about learning to listen to the voice of a principle,” the text’s forward states. “When we hear the voice of a principle it informs us about how to act that will create the most positive outcome. When we fail to or are incapable of hearing the voice of a principle we disregard perhaps the most critical component of organizational or even personal strategy.”

The text is written to appeal to leaders and managers of all kinds of industries and to those that have not yet started a journey of Lean or other operational excellence ventures. It will be especially useful for individuals taking the Shingo workshops and also help garner interest in the Shingo Institute and the Model.

“This book taught me that we need to focus on aligning everything we do to these principles and let their voice guide our behaviors,” said Wahl Corporation Senior Vice President Brian Wahl. “It was validating to hear from Bob’s experiences working for other companies who faced the same struggles and inspiring to hear the examples of success when the principles were being exemplified.”

“Reading Robert D. Miller’s book helped me refresh the understanding I acquired after participating in the [Shingo Model] Training Program,” said Hector Luis Garza Trevino, of Quality and Continuous Improvement. “I consider this book the best starting point for any person or organization that is truly committed in aligning and creating their culture of excellence.”

“As a leader in an organization that emphasizes the importance of deliberately building, and striving to maintain, a high performance culture, I know how difficult it can be and how immensely rewarding to learn and implement principles that drive improvement for employees, customers, shareholders, and the community,” said US Synthetic President Rob Galloway. “To have these principles taught so succinctly and to have them linked so beautifully makes this volume a treasure trove for the novice as well as the experienced leadership team.”

Mr. Miller will receive his award at the awards ceremony during the Shingo Conference in Cincinnati, Ohio, USA on April 28–May 3, 2019. The conference is a week-long event featuring a selection of workshops, plant tours, keynote speakers, and breakout sessions designed to provide ongoing knowledge, insights, and experience for organizations in pursuit of operational excellence.

 About the Shingo Institute

The Shingo Institute is home of the Shingo Prize, an award that recognizes organizations that demonstrate an exceptional culture that fosters continuous improvement. A program in the Jon M. Huntsman School of Business at Utah State University, the Shingo Institute is named after Japanese industrial engineer and Toyota adviser, Shigeo Shingo. Dr. Shingo distinguished himself as one of the world’s thought leaders in concepts, management systems, and improvement techniques that have become known as the Toyota Production System.

Drawing from Dr. Shingo’s teachings and years of experience working with organizations worldwide, the Shingo Institute developed the Shingo Model which is the basis for its several educational offerings, including workshops, study tours, and conferences. Workshops are available in multiple languages through the Institute’s Licensed Affiliates. For more information on workshops, affiliates, or to register to attend the next Shingo Conference, please visit www.shingo.org.

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