by Ken Snyder

A few days ago, I reached out to the Shingo community seeking stories of the great work that is being done by organizations around the world during the COVID-19 crisis. We have already collected several amazing stories. Starting today, we will begin sharing them with you. It is our hope that they will motivate you as you deal with your own challenges, and that they will inspire you to reach to new heights, even in the midst of the crisis.

While many of the Shingo Guiding Principles are evident in the stories we’re collecting, we’re consistently finding the same two principles in every story. First, the organizations that are doing great things have a clear and constant purpose that continues to guide them. And second, the actions taken by these organizations demonstrate respect for every individual—for the organization’s workforce, for healthcare providers, and for society as a whole.

Join me in being inspired!