Shingo Institute

We are improving the process
of improvement.

Discover how leveraging the Shingo Model and its Guiding Principles
can dramatically improve your organization’s results.

The Shingo model: Guiding Principles, Culture, Systems, Tools, Results.

The Shingo Model provides a powerful framework designed to guide the transformation of an organization’s culture toward achieving ideal results.

The model booklet teaches the basic concepts of the Shingo Model and is available in English, French, Italian, Polish, Portuguese, Spanish, and Ukrainian.

Upcoming Events

Shingo events are the perfect opportunity to network with peers and learn from organizations and individuals sharing their experience with Shingo, Lean, and continuous improvement.

San Diego, California

Shingo Connect USA

March 18, 2026

Webinar

Redefining Excellence: From Maturity to Mastery

March 24, 2026 11:03 am EDT

Tempe, Arizona USA

Showcase: Creative Testing Solutions

April 14, 2026

Shingo Workshop Series

Discover Excellence Workshop Systems Design Workshop Cultural Enablers Workshop Continuous Improvement Workshop Enterprise Alignment Workshop Build Excellence Workshop

The Shingo workshops give attendees a deep understanding of the Shingo Model. They teach the behaviors necessary to achieve ideal results in every organization. Complete all workshops to become a Shingo Alumni.

Latest Articles

Redefining Excellence: From Maturity to Mastery

For more than four decades, the Shingo community has played a critical role in shaping how organizations think about excellence. By grounding improvement in principles, systems, and behavior, the Shingo Model has elevated the conversation b...

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Improvement as a Human Endeavor

Over time, continuous improvement efforts have consistently demonstrated a fundamental truth: improvement is a human endeavor. We know that applying the right tools helps, systems matter, and operational discipline is essential. However, tr...

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See all Shingo Articles

Operational excellence, combined with our values-driven culture, has been essential in transforming how we work and succeed as a team. By focusing on streamlined processes, clear communication, and accountability, we’ve not only seen improvements in efficiency but also in our ability to cross collaborate more effectively.

Kelsie Hanway Dunne
Manufacturing & Supply Chain Director, Ipsen Dublin

The Shingo Model gave us a tough but fool-proof path on our journey toward achieving the bigger purpose: excellence. It gave us the knowledge to establish and mature operating tools and systems that can help any organization achieve desired results. For ANSC One India, culture is our foundation. It truly signifies our intent of “Business is People” and makes us want to build the best leadership teams for our organization.

Hardik Shah
Director, Abbott Nutrition Supply Chain One India

Embedding the Shingo Model and challenging for the Shingo Prize has been great for Jabil Healthcare Bray. It has helped us align around common purpose, systems, and tools to achieve our goals, engage our employees, delight our customers, and create a better place to work. It has been demanding, but a lot of fun, and we are so proud of what we have achieved together. It is a great distinction for our site.

Kevin Heffernan
General Manager, Jabil Healthcare Bray