Articles

It Shouldn’t Be This Hard

by Ken Snyder I have often heard that “Lean takes 10 years minimum,” or “Where you start depends on where your organization is at,” or “Implementing Lean is an art, not a science,” and other excuses for why a transformation should take an inordinately long period of time. While I believed some of these excuses […]

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The Principle of Flow and Pull

By: Chris Butterworth of S A Partners Too often the principle of flow and pull is seen as applicable only in a manufacturing environment. In fact, the principle can be applied in many different ways. On a recent trip to Kenya I had the pleasure of experiencing the “Matatu” bus service in Nairobi. It really got me […]

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The Holy Grail?

by Ken Snyder A few months ago, I spoke with an investment fund manager who invests in companies that practice Lean operational excellence. Both this fund manager and I shared our belief that Lean companies will outperform the general market, and will provide a better return to investors. This fund manager made the comment that […]

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When the Cook Spends More Time in the Boardroom than the Kitchen

By: Peter De Clerck of Möbius Some time ago, a colleague was giving training in operational excellence to an audience mostly filled with high-level managers. Imagine how excited he must have been.

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Process Improvement Technique from a 7-Time Olympic Medalist

We do our best to bring a wide variety of great speakers to the Shingo Conference and we’ve managed to get some great ones over the years. One of the keynote speakers on the agenda for the 30th Shingo Conference is one you might not expect. She will bring a unique perspective to the topic […]

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Improving Improvement

By: Ken Snyder In the Lean world, we have a tendency to hearken back to the senseis of yesterday – Dr. W. Edwards Deming, Dr. Joseph M. Juran, Kaoru Ishikawa, Taiichi Ohno, and, of course in our case, Dr. Shigeo Shingo. The list could be much longer.

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Employee Survey Pitfalls
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A Purposeful Insight from INSIGHT™

By: Ken Snyder In recent blogs I have shared information about the research track we now have at our European and Annual conferences. Our first research track was in Copenhagen a few months ago. It is our intent to shed light on the improvement process so that we can improve the improvement process.

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Best Ways for Manufacturers to Boost Employee Engagement

by Dominic Bria, Psy.D., MBA of the Shingo Institute   One of the roles we play here at the Shingo Institute is that of a connector between practitioners of process improvement (by which I mean most of you) and scholars. The research done by scholars ought to answer questions asked by practitioners. Practitioners ought to […]

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A Time for Average Heroes

By: Val Liberman, UL LLC A client from a large manufacturing organization once told me of their internal marketing campaign titled “Our Heroes.” It depicted, via giant posters hung throughout their facilities, a small number of employees who went above and beyond the “call of duty,” and highlighted their specific “heroic” achievements. This story prompted me […]

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