All Articles
COVID-19 – Rapid Development of a Rapid Test
April 2, 2020 – Ken Snyder
It is not surprising that Abbott, the worldwide leader in rapid-testing platforms, came up with a rapid test of the coronavirus, which causes the disease COVID-19. What is surprising is how rapidly the test was developed. Various Abbott Diagnostics operations worldwide have adopted the Shingo Model as their model to drive excellence. T...
Read Full ArticleCOVID-19 – Keeping Employees Safe
April 1, 2020 – Ken Snyder
Jabil Healthcare in Shanghai, China, is reportedly the world’s largest manufacturing plant of medical devices. Jabil produces medical devices as a contract manufacturer for almost all of the medical device companies in the world. The plant in Shanghai has more than 4,000 employees. The Jabil Healthcare plant started adopting Lean tools...
Read Full ArticleShingo Principles in the Time of COVID-19
April 1, 2020 – Ken Snyder
A few days ago, I reached out to the Shingo community seeking stories of the great work that is being done by organizations around the world during the COVID-19 crisis. We have already collected several amazing stories. Starting today, we will begin sharing them with you. It is our hope that they will motivate you as you deal with your ow...
Read Full ArticleWhy “Know Your Why”
March 31, 2020 – the Shingo Institute
Even though it's been postponed until fall, you’ve probably already seen the theme for this year’s Annual Shingo Conference in emails from the Shingo Institute: Know Your Why. It’s a familiar theme. Renowned speaker and author Simon Sinek wrote a book about it (Start With Why, Portfolio, 2009) and gave a terrific TED talk on it....
Read Full ArticleInnovations in Healthcare Management by V K Singh and Paul Lillrank Receives Shingo Publication Award
March 6, 2020 – the Shingo Institute
LOGAN, Utah — The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, has awarded V K Singh and Paul Lillrank with the Shingo Publication Award for their book, Innovations in Healthcare Management. V K Singh is the founder and managing director of InnovatioCuris (IC), adjunct prof...
Read Full ArticleBall Beverage Packaging Mont Receives International Recognition for Operational Excellence
March 6, 2020 – the Shingo Institute
LOGAN, Utah – The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, has awarded the Ball Beverage Packaging Plant in Mont, France with the Shingo Silver Medallion. “Receipt of the Shingo Silver Medallion signifies not only an organization’s mastery of tools and techniques, but also that it ...
Read Full ArticleThe Shingo Institute Welcomes 4 Results as a New Provider of Shingo Workshops
March 6, 2020 – the Shingo Institute
Logan, Utah — The Shingo Institute, a program of the Jon M. Huntsman School of Business at Utah State University, has partnered with 4 Results of Poland. The partnership means that 4 Results will teach the Shingo workshops to groups and individuals interested in improving the culture of their organization to improve efficie...
Read Full ArticleShingo Prize Awarded to Abbott’s Nutrition Manufacturing Site and Distribution Center in Sturgis, Michigan, for Operational Excellence
March 6, 2020 – the Shingo Institute
LOGAN, Utah – The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, has awarded Abbott’s manufacturing facility and distribution center in Sturgis, Michigan, the Shingo Prize. “Receipt of the Shingo Prize is a worldwide recognized symbol of an organization's successful establishment of a cu...
Read Full ArticleA Look at “Focus on the Process”
March 6, 2020 – Ken Snyder
“Focus on the Process” is a principle in the Continuous Improvement dimension of the Shingo Model. This principle holds the distinction of being the only principle about which no one has suggested an improvement. This is a sign of what we have witnessed numerous times – it is a principle that is so evident that everyone seems to unde...
Read Full ArticleTransforming from the Inside Out
March 6, 2020 – Norbert Majerus
When I talk at conferences about leading a lean transformation, I like to ask the audience for the most important metrics they track in their organizations. I write down their answers, which range from lead time to cost to inventory. Then I ask: “What is the most difficult part in your transformation — changing the process or managing the...
Read Full ArticleA Look at “Create Constancy of Purpose”
March 6, 2020 – Ken Snyder
“Create Constancy of Purpose” is a principle in the Enterprise Alignment dimension of the Shingo Model™. When we developed the Shingo Model, we borrowed heavily from the best thinkers who have influenced the operational excellence movement. In the case of this principle, we borrowed the wording from Dr. W. Edwards Deming. This i...
Read Full ArticleA Look at “Create Value for the Customer” and the Results Dimension
March 6, 2020 – Ken Snyder
“Create Value for the Customer” is one of the Shingo Guiding Principles in the Results dimension of the Shingo Model™. In the current Model, it is the only principle in this dimension. Within the Shingo Model, our working definition of this principle is: “Ultimately, value must be defined through the lens of what a ...
Read Full ArticleCongratulations 2019 Recipients
February 26, 2020 – the Shingo Institute
2019 was a banner year for Shingo awards. When an organization challenges for the Shingo Prize, they must first submit an achievement report that determines if an on-site assessment is warranted. If the Shingo Prize Examiner committee agrees that the organization warrants an on-site visit, a team of Shingo Examiners goes to the organizati...
Read Full ArticleHow Can We Respect Every Individual?
February 12, 2020 – Gwen Engelen, Solving EFESO
As a Shingo Certified Facilitator, among my clients I promote the 10 Shingo Guiding Principles that inform ideal behavior to realize enterprise excellence. One of the 10 principles is “Respect Every Individual.” But why is it necessary to respect every individual? And what kind of behavior do we have to show so that people truly feel resp...
Read Full ArticleThe Current Shingo Model Turns Ten – It’s Time to Reflect
February 12, 2020 – Ken Snyder
In 2008, the Shingo Institute introduced to the world the current Shingo Model™ that presented the Shingo Guiding Principles of operational excellence and a behavioral approach to cultural assessment. The Model propelled the Shingo Prize into the position of a true international standard of operational excellence. More impo...
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