If you’ve read the Shingo newsletter or attended any Shingo event, you’ve probably heard the term “Shingo Journey.” That phrase can take on various meanings, depending on context, and it’s important to understand what it ought to mean when someone claims that their organization is on the Shingo Journey. Sometimes people use the term “Shingo […]
Canam has several facilities in various locations in Canada and the U.S. that process large steel parts for buildings, bridges, and other infrastructure. They wanted to tour companies in Japan because of its reputation as the place where the Lean movement really got started. They requested that we create an industry study tour to take […]
By: Robert Miller, Arches Leadership LLC I have always tried to not think of myself as being “above” or “more important than” or “better in some way” than the people that I work with. But not long ago I had an experience that really caused me to stop and reconsider my daily interactions with others. In an […]
