Articles
Unlocking the Power of Every Individual
January 8, 2024 – Emily Swaney, Sr. Director, Lean Promotion Office at OhioHealth
When asked about my work, I often say, "I cultivate a culture of 35,000 problem solvers." If this is our mission—my team's mission—it is mission-critical (pun intended) to kickstart our efforts by focusing on the journey of every individual. At OhioHealth, our continuous improvement journey began in '06, emphasizing removing waste from...
Read Full ArticleThinking Outside the Lean Box
November 20, 2023 – Norbert Majerus
The electric lightbulb was not invented by continuously improving the candle, and Tesla’s success with electric vehicles does not come from continuously improving combustion engines. Many companies and organizations, including those with mature Lean cultures, find themselves in a rut or up against a brick wall and they realize that innova...
Read Full ArticleThe Big Mistake with HR
November 2, 2023 – Cheryl Jekiel
Earlier this year, I shared an article on how HR has lost the trust of employees. The intensity of the response was nothing short of shocking. We received more than 600 comments, many of which were long letters. This topic certainly struck a nerve. Several of the posts were from people who had been deeply disappointed in how HR had tre...
Read Full ArticleBuilding Our People’s Trust in an Organization
October 4, 2023 – Abel Gomez
One of the primary challenges for leaders is helping people develop trust and confidence in the organization. Trust is an element in business that few leaders understand and, therefore, are unable to permeate to their people. Developing trust is the basis for creating real change and for eradicating paradigms and stigmas that exist within...
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