Articles
Sales Growth Plan: The Missing Link in Most Lean Startups or Revitalizations
April 29, 2022 – RC Caldwell
All case studies data and information have been altered to maintain the confidentiality and proprietary materials of the companies involved. Why is a Sales Growth Plan Important to Lean Journey Startups? I do not know how often a company leader has said to me, “Don’t use the word ‘Lean’ here because it’s a bad word...
Read Full ArticleLeading and Managing are Not the Same Thing
March 18, 2022 – Gwendolyn Galsworth
The year: 1989. Florida Power & Light had just won the Deming Prize, Japan’s national quality award, and became the first company outside of Japan to do so. Congratulations poured in from all over the world and deservedly so. The words of the company’s CEO, Charles Turner, struck a particularly insightful note: The biggest obstacle...
Read Full ArticleWhy Not Collaborate? Check the Three Insights of Organizational Excellence
March 13, 2022 – Bruce Hamilton
In my experience, collaboration is a prized quality of enterprise excellence more frequently discussed as an elusive ideal than actually practiced. Yet, this non-technical aspect of continuous improvement—working together—is truly the catalyst that amplifies both individual and organizational innovation. Therefore, as an examiner for the ...
Read Full ArticleWhy Bother With a CI Culture Assessment System?
February 17, 2022 – Chris Butterworth, Morgan Jones, and Peter Hines
“Why Bother?” is deliberately intended to be a thought-provoking title. It also reflects the authors’ experiences with some of the struggles that organizations go through to get real value from an assessment system. One of the most common reactions we see from many people can be summarized as, “Please, not another audit from HQ!” CI le...
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