by Bruce Hamilton, President, GBMP

by Jennifer Ralston, Drew Butler, and Gerhard Plenert, HKPO Change for the Better “Assure Quality at the Source” is a principle in the Continuous Improvement dimension of the Shingo Model. Perfect quality can only be achieved when every element of work is done right the first time.

by Gwendolyn Galsworth, Ph.D., President of Visual Thinking Inc., Shingo Faculty Fellow, two-time Shingo Publication Award recipient, and former Shingo and Baldrige Examiner. Respect Every Individual is one of the ten Shingo Guiding Principles that the Shingo Institute provides organizations to help guide their journey to organizational excellence. It is a foundational, universal principle and […]

by Douglas Dawson, Leg Up Solutions We live in a world that is inundated with standards. Though standards are ubiquitous to our existence, they are also necessary.

by Jean-Claude Kihn and Norbert Majerus In Part One of Lean Ethics, we examined reasons individuals behave unethically and how Lean principles may impact their behavior. We determined that process-focused Lean principles and practices have little to no impact on ethical behaviors, and, in some instances, can even present opportunities for bad behaviors. It is […]

by Jean-Claude Kihn and Norbert Majerus In a corporate world where seemingly every improvement effort has been called Lean, it’s hard to find a new application for the term, let alone an important one. Yet the concept of “Lean ethics” does just that and at a time when many companies need it most. But, before […]

by Mike Martyn When asked what matters most to people, feeling respected (or being treated with respect) by their supervisors is at the top of the list. Similarly, the Shingo Model places great importance on understanding and demonstrating respect.

by Ken Snyder This is probably the single most common topic in the 17 books written by Shigeo Shingo. Even though the idea of one-piece flow has been around for many decades, leaders continue to purchase equipment to do multiple operations in big batches. Shingo argued repeatedly that small equipment designed for one operation on […]

by Bill Boyd, Value Capture Recently I was out enjoying a hobby of mine in my home state of Wisconsin. I was ice fishing. A rather miserable activity where we drill holes in frozen lakes seeking fish. The bright spot in that day

by Bruce Hamilton, GBMP Seek Perfection is the Flywheel. Defined by the Shingo Institute as “an aspiration not likely to be achieved but the pursuit of which creates a mindset and culture of continuous improvement,” Seek Perfection is the flywheel to endless daily improvement to goods and service to the customer. But the concept of […]