Articles
A Look at “Create Constancy of Purpose”
March 6, 2020 – Ken Snyder
“Create Constancy of Purpose” is a principle in the Enterprise Alignment dimension of the Shingo Model™. When we developed the Shingo Model, we borrowed heavily from the best thinkers who have influenced the operational excellence movement. In the case of this principle, we borrowed the wording from Dr. W. Edwards Deming. This i...
Read Full ArticleA Look at “Create Value for the Customer” and the Results Dimension
March 6, 2020 – Ken Snyder
“Create Value for the Customer” is one of the Shingo Guiding Principles in the Results dimension of the Shingo Model™. In the current Model, it is the only principle in this dimension. Within the Shingo Model, our working definition of this principle is: “Ultimately, value must be defined through the lens of what a ...
Read Full ArticleCongratulations 2019 Recipients
February 26, 2020 – the Shingo Institute
2019 was a banner year for Shingo awards. When an organization challenges for the Shingo Prize, they must first submit an achievement report that determines if an on-site assessment is warranted. If the Shingo Prize Examiner committee agrees that the organization warrants an on-site visit, a team of Shingo Examiners goes to the organizati...
Read Full ArticleHow Can We Respect Every Individual?
February 12, 2020 – Gwen Engelen, Solving EFESO
As a Shingo Certified Facilitator, among my clients I promote the 10 Shingo Guiding Principles that inform ideal behavior to realize enterprise excellence. One of the 10 principles is “Respect Every Individual.” But why is it necessary to respect every individual? And what kind of behavior do we have to show so that people truly feel resp...
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