Articles

A Dream Come True

This past week I taught the first Shingo Discover Excellence workshop ever taught in Japan. And the opportunity to do it in an American organization that has a majority Japanese workforce was particularly enjoyable. The organization requested that the workshop be delivered in both English and Japanese, and the participants were roughly 50...

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Striving for Enterprise Excellence in Auckland Council Pools and Leisure

A Plan for All Aucklanders / TE MAHERE A TĀMAKI MAKAURAU – MĀ TE KATOA O TĀMAKI MAKAURAU The Auckland Plan is the strategy to make Auckland an even better place than it is now, and create the world’s most livable city. It shows how Auckland will prepare for the additional one million people they  may have to accommodate by 20...

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Shingo Principles + Gritty Resilience = Sustaining a Learning and Improvement Culture in a Healthcare System

“It’s hard work,” Dr. Richard Shannon, Executive Vice President of Health Affairs at the University of Virginia Health System, recently told the audience of healthcare leaders and performance improvement professionals at the Bay Area Performance Improvement Network (BAPIN) executive summit in Oakland, California.  “You have to be res...

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The Routledge Companion to Lean Management Awarded the Shingo Research Award

FOR IMMEDIATE RELEASE CONTACT: Dominic Bria Shingo Institute Phone: 1.435.797.0771 Email: [email protected]   “The Routledge Companion to Lean Management” by Torbjørn Netland and Daryl Powell Receive Shingo Research Award   Summary: After trained examiners and accomplished business professionals performed a thorough assessment...

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