by Ken Snyder Soon after publishing the Shingo Model™ over 10 years ago, we developed workshops to teach the Model. At first, the workshops were classroom-only experiences. We soon tested the idea of “go to gemba”[1] as part of the workshop. We quickly realized that including “go to gemba” was a far superior teaching […]
by Ken Snyder With “Respect Every Individual,” the principle of “Lead with Humility” is the partner principle that together comprise the Cultural Enablers dimension of the Shingo 10 Guiding Principles. Since becoming Executive Director three years ago, my observation is that this principle has resulted in more questions and misunderstandings than any other principle.
by Ken Snyder Over the past several months, I have analyzed and discussed the Shingo Model™ on this blog and in private meetings with thought leaders. This has led to a lot of feedback from various people – both in response to Shingo blog posts, to my personal LinkedIn account, and in one-on-one conversations. I […]
by Ken Snyder Before moving on to the principles in the Continuous Improvement dimension, I want to introduce a new principle that has been proposed for the Cultural Enablers dimension. For purposes of this blog, I have named this principle “Build a Learning Organization.”
by Ken Snyder “Seek Perfection” is a principle in the Continuous Improvement dimension of the Shingo Model. It is the principle that best describes that dimension because it embodies the purpose of the dimension, while the other principles in the dimension describe how to improve. This is the principle that best gets to the heart […]
by Ken Snyder “Embrace Scientific Thinking” is a principle in the Continuous Improvement dimension of the Shingo Model™. This principle is included in the Model to guide people on how to do problem-solving. Embrace Scientific Thinking requires standard work. Without standard work we have no basis for making changes. With standard work, Embrace Scientific Thinking […]
by Ken Snyder “Assure Quality at the Source” is a principle in the Continuous Improvement dimension of the Shingo Model. Perfect quality can only be achieved when every element of work is done right the first time. If an error should occur, it must be detected and corrected at the point and time of […]
The Shingo Institute is publishing a series of books to support the Shingo workshops. The first book “Discover Excellence” was published in 2018 and we are delighted to announce that the second book in the series “Enterprise Alignment and Results ” will be available in early 2019 . The book was edited by Chris Butterworth*. […]
by Ken Snyder “Focus on the Process” is a principle in the Continuous Improvement dimension of the Shingo Model. This principle holds the distinction of being the only principle about which no one has suggested an improvement. This is a sign of what we have witnessed numerous times – it is a principle that is […]
Ken Snyder “Flow and Pull Value” is a principle in the Continuous Improvement dimension of the Shingo Model. This principle seems to be the most difficult for students of the Model to understand. The confusion experienced in learning this principle has caused us deep reflection on how we might better explain and teach this principle.
