Blog Articles
COVID-19 – Jaguar Land Rover Lends Community Support
May 13, 2020 – Ken Snyder
Jaguar Land Rover (JLR) is one of the largest private-sector employers in the UK, and as such, JLR has a huge impact on the UK economy. We are also pleased with the partnership between JLR and the Shingo Institute and our affiliates. JLR has hosted site visits and sent hundreds of employees to Shingo training workshops. Nigel Blenkinsop, ...
Read Full ArticleCOVID-19 – Mobilizing an Army of Discover Financial Call Center Workers
April 24, 2020 – Ken Snyder
Last year, I had the opportunity to attend a Shingo workshop in Ogden, Utah, with a group of management team members from the Utah-based operations center of Discover Financial. These leaders shared with me some of the progress they were making using the principles of the Shingo Model in their organization. They didn’t suspect at the time...
Read Full ArticleCOVID-19 – Rapid Deployment in Healthcare
April 22, 2020 – Ken Snyder
I have the privilege of serving on the board of directors of Catalysis, the Lean Healthcare Network. There are several Lean healthcare executives who serve on the board with me, including Dr. Lisa Yerian, who is the chief medical improvement officer at Cleveland Clinic. In our recent board conference call, Dr. Yerian shared how t...
Read Full ArticleCOVID-19 – Ipsen Signes Fixes a Bad Situation
April 20, 2020 – Ken Snyder
Ipsen is a global specialty-driven biopharmaceutical company committed to providing medical solutions for targeted debilitating diseases. It produces medicines for patients with very specific, life-threatening illnesses. Because running out of medicine can be deadly to patients, a motto of Ipsen is to “never stock out.” Last year, the Ips...
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