Blog Articles
Best Ways for Manufacturers to Boost Employee Engagement
March 6, 2015 – Dominic Bria
One of the roles we play here at the Shingo Institute is that of a connector between practitioners of process improvement (by which I mean most of you) and scholars. The research done by scholars ought to answer questions asked by practitioners. Practitioners ought to use research (when feasible) as evidence on which to base their managem...
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February 4, 2014 – Randy Cook and Allison Jenkins, McKinsey & Company
Most of the leaders we meet pride themselves on their problem-solving ability. But when we watch how they work, we often see them behaving instinctively rather than following a rigorous problem-solving approach. All too often they fail to define the real problem, rely on instinct rather than facts, and jump to conclusions rather than step...
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February 3, 2014 – Randy Cook and Alison Jenkins, McKinsey & Company
When a company engages its people in problem solving as part of their daily work, they feel more motivated, they do their jobs better, the organization’s performance improves, and a virtuous cycle starts to turn. Such an approach can tap enormous potential for the company and its customers. At one auto-parts manufacturer, each employee...
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