LOGAN, Utah, February 21, 2025 – The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, has awarded Abbott RMDx Hangzhou China the Shingo Prize, the world’s highest standard for organizational excellence.
"Receipt of the Shingo Prize is a worldwide recognized symbol of an organization's successful establishment of a culture anchored on principles of enterprise excellence, such as respect for every individual, leading with humility, quality at the source, the quest for perfection, and creating value for the customer," said Ken Snyder, Executive Director of the Shingo Institute. "Ultimately, these recipients are in a class of the best organizations in the world, regardless of industry or country."
Abbott RMDx Hangzhou China is a leading manufacturer of in vitro diagnostics (IVD) tests, specializing in lateral flow diagnostic tests and instruments. Founded in 2006, the company strives to be the benchmark for sustainable organizational excellence. Their purpose is to bring healthcare closer to everyone, every day, everywhere by ensuring timely and accurate diagnostics. Located in Hangzhou, China, their state-of-the-art facility exemplifies their commitment to quality and sustainability.
Connie Tang, Production Manager, shared, “The Shingo journey has significantly enhanced the engagement culture at our site. By embedding the principle of 'Improving the work is the work,' we inspire everyone to strive for perfection. Our team members are now more actively involved in problem-solving and idea generation. This cultural transformation has driven overall growth and exceptional performance within our organization.”
John Hu, Engineering & Automation Manager, remarked, “As a team leader, I have witnessed and grown alongside this incredible team. We consistently adhere to scientific principles, engage our people, innovate, and seek perfection. This journey validates our unwavering commitment to manufacturing excellence and the power of lean thinking. We continuously challenge ourselves and pursue continuous improvement. Seeing the development of operator capability through TPM and the positive impact on performance has been really rewarding. I’m proud of this great team.”
Xiaomin Long, Production Operator, highlighted, “What impresses me the most is the company's emphasis on employee safety and the genuine care for my voice, making me feel respected. Receiving frequent and specific feedback from both internal and external customers makes me realize the value my work brings to them. My supervisor and colleagues are very supportive and encourage my personal development, and I always feel recognized. I am proud to work at Abbott!”
Bifang Xu, Production Frontline Leader, emphasized, “The journey towards excellence not only strengthened our team cohesion but also boosted everyone's confidence when facing work challenges. The open communication environment allowed us to collaborate more closely and efficiently, reducing misunderstandings and conflicts. This positive energy greatly enhanced our team's morale and work efficiency.”
Abbott RMDx Hangzhou China will be formally presented with the Shingo Prize at the 37th Annual Shingo Conference, April 28-30, 2025, in Provo, Utah. The conference will feature keynote speeches, interactive breakout sessions, immersive workshops, and company tours, providing valuable opportunities for learning and networking. To learn more about the Shingo Institute and its upcoming events, please visit https://shingo.org/events.
About the Shingo Institute
The Shingo Institute is home to the Shingo Prize, an award recognizing organizations demonstrating an exceptional culture fostering continuous improvement. A program in the Jon M. Huntsman School of Business at Utah State University, the Shingo Institute is named after Japanese industrial engineer and Toyota adviser Shigeo Shingo. Dr. Shingo distinguished himself as one of the world’s thought leaders in concepts, management systems, and improvement techniques known as the Toyota Production System.
Drawing from Dr. Shingo’s teachings and years of experience working with organizations worldwide, the Shingo Institute developed the Shingo Model™, the basis for its several educational offerings, including workshops, webinars, podcasts, study tours, and conferences. Workshops are available in multiple languages through the Institute’s licensed affiliates. For more information on seminars and affiliates or to register for the Annual Shingo Conference, please visit www.shingo.org.
Media Contact:
Mary Price
Events and Marketing Director
Shingo Institute
mary.price@usu.edu
+1.435.760.0711
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