Ken Snyder “Flow and Pull Value” is a principle in the Continuous Improvement dimension of the Shingo Model. This principle seems to be the most difficult for students of the Model to understand. The confusion experienced in learning this principle has caused us deep reflection on how we might better explain and teach this principle.
by Norbert Majerus When I talk at conferences about leading a lean transformation, I like to ask the audience for the most important metrics they track in their organizations. I write down their answers, which range from lead time to cost to inventory. Then I ask: “What is the most difficult part in your transformation […]
This year’s Japan Study Tour was based mostly in the Tokyo/Yokohama area with one trip by bullet train up to the Sendai area. After a delicious and authentic sushi lunch, the group visited the Meiji Shrine and the Imperial Palace. The first two days of the tour were spent in the classroom discussing the […]
It’s common for people who use the Shingo Model™ as a standard of excellence to talk about their organization’s “Shingo Journey” much like you hear people talk about the Lean journey. They’re talking, of course, about the evolution of their organizations toward the use of the principles prescribed by the Shingo Model. However, until now […]
by Ken Snyder “Think Systemically” is a principle in the Enterprise Alignment dimension of the Shingo Model. Through understanding the relationships and interconnectedness within a system we are able to make better decisions and improvements. This principle is largely based on the pioneering work of Russ Ackoff and Peter Senge. An example of thinking systemically […]
by Ken Snyder “Create Constancy of Purpose” is a principle in the Enterprise Alignment dimension of the Shingo Model™. When we developed the Shingo Model, we borrowed heavily from the best thinkers who have influenced the operational excellence movement. In the case of this principle, we borrowed the wording from Dr. W. Edwards Deming. This […]
By: Ken Snyder In recent blogs I have shared information about the research track we now have at our European and Annual conferences. Our first research track was in Copenhagen a few months ago. It is our intent to shed light on the improvement process so that we can improve the improvement process.
by Dominic Bria, Psy.D., MBA of the Shingo Institute One of the roles we play here at the Shingo Institute is that of a connector between practitioners of process improvement (by which I mean most of you) and scholars. The research done by scholars ought to answer questions asked by practitioners. Practitioners ought to […]
By: Ken Snyder A little over a year ago, at the invitation of Professor Eric Olsen of Cal Poly, the Shingo Institute became re-engaged in the Lean Education Academic Network, or LEAN. This is a group of teachers, researchers and other academics from around the world who are involved in Lean curriculum design and research. […]
By: Ken Snyder At our conference a few weeks ago, I had the pleasure of inducting Andrew P. (“Drew”) Dillon into the Shingo Academy. Drew translated seven of Shigeo Shingo’s books into English, served as Dr. Shingo’s personal translator and apprentice, and was so influenced by Dr. Shingo’s teachings that he abandoned his position on […]
