By: Ken Snyder At our conference a few weeks ago, I had the pleasure of inducting Andrew P. (“Drew”) Dillon into the Shingo Academy. Drew translated seven of Shigeo Shingo’s books into English, served as Dr. Shingo’s personal translator and apprentice, and was so influenced by Dr. Shingo’s teachings that he abandoned his position on […]

Dr. Morgan L. Jones, Chris Butterworth and Brenton Harder Many organizations have launched continuous improvement, business improvement, process excellence or Lean Six Sigma programs with varying success. The typical model is to employ an experienced external executive to engage directly with the senior leadership team, develop a deployment plan, train a small cohort of green […]

By: Dominic Bria Most managers who lead daily or weekly huddles understand that they are not the place to reprimand or embarrass team members. That’s a basic part of respecting every individual that anyone familiar with Shingo Guiding Principles should understand. What may be less understood about the role of huddles in respecting every individual […]

By: Dominic Bria, Shingo Institute Most, if not all, of you who read this are concerned with improving processes at your organization. In the day-to-day grind of making that happen, it’s easy to forget that the work you do can have profound effects far beyond where you can see them.

By: Ken Snyder In order to help the Shingo Institute accomplish its educational mission, the Shingo institute is in need of expanding its resources in the educational field. We decided to create a group of people, known as “Shingo Faculty Fellows,” who will represent the Shingo Institute in educational settings. The Shingo Faculty Fellows will […]

by Ken Snyder I am pleased to announce that the Thermo Fisher Scientific facility in Vilnius, Lithuania will receive the Shingo Prize at our annual conference next April in Orlando, Florida. This is the first organization in the central and eastern part of the European Union to receive Shingo recognition. 

By: Ken Snyder When we hired Dr. Rick Edgeman as the director of research at the Shingo institute, he and I discussed how we could improve the process of improvement. I wrote about how critical it is to engage the research community in this effort in my February 2017 blog, “Improving Improvement.” With Rick’s vast […]

By: Ken Snyder This past week I taught the first Shingo Discover Excellence workshop ever taught in Japan. And the opportunity to do it in an American organization that has a majority Japanese workforce was particularly enjoyable. The organization requested that the workshop be delivered in both English and Japanese, and the participants were roughly […]

  By: Chris Butterworth, Louis Sylvester, Richard Steel A Plan for All Aucklanders / TE MAHERE A TĀMAKI MAKAURAU – MĀ TE KATOA O TĀMAKI MAKAURAU The Auckland Plan is the strategy to make Auckland an even better place than it is now, and create the world’s most livable city. It shows how Auckland will prepare […]

by  Geoff Webster, Co-Founding Principal, Value Capture “It’s hard work,” Dr. Richard Shannon, Executive Vice President of Health Affairs at the University of Virginia Health System, recently told the audience of healthcare leaders and performance improvement professionals at the Bay Area Performance Improvement Network (BAPIN) executive summit in Oakland, California.  “You have to be resilient […]