Project succeeded? About a year ago, the head of logistics and purchasing asked me to carry out some observations on the floor. Their new ERP system had been implemented about two years ago, and he wanted to know where knowledge was still lacking so he could use the information as input for a training plan. […]

By: Peter Hines, S A Partners Think for a minute:       What would happen if you went to the supermarket but forgot to pick up the kids from school? What would happen if you bought a round of drinks in a bar for all but one of your party?       What would happen if […]

By Dr. Patricia Gabow and Ken Snyder The article, “Medical Taylorism,”[1] by Pamela Hartzband, M.D. and Jerome Groopman, M.D., in the New England Journal of Medicine, reflects a major misunderstanding of the principles and practice of the Toyota Production System, or Lean as it is often called. Specifically, the article appears to conflate poor implementation […]

By: J Francisco Ramirez R, LENSYS The best decisions are made when there is awareness and knowledge of the different elements of a system, as well as how these elements are interconnected and what the outputs of the system are. Systemic thinking is a Shingo Guiding Principle that ties together all other principles. Thinking systemically […]

By: Mckinsey & Company In this survey, we asked executives about 24 practical actions most important to the successful implementation of an organizational transformation. Below are the specific actions in order of their impact (from greatest to least) on the likelihood of a transformation’s success, according to the results. 1. Senior managers communicate openly about […]

By: Abel Gómez Medina I had the opportunity to make a business trip to the “Land of the Rising Sun” and was able to submerge myself in their customs and traditions. A couple of weeks was enough to begin to understand the history, practices and culture which is presented to us in books, reports and […]

By: Julian Winn, The Manufacturing Institute Many of the companies I have worked with who embrace the Shingo Model™ have built up years of experience of tools and systems as part of their lean implementations. They come to the Shingo Model™ with familiarity of guiding principles behind the Continuous Improvement dimension, and are often able to […]