Articles

24 Elements of Successful Organizational Change

By: Mckinsey & Company In this survey, we asked executives about 24 practical actions most important to the successful implementation of an organizational transformation. Below are the specific actions in order of their impact (from greatest to least) on the likelihood of a transformation’s success, according to the results. 1. Senior managers communicate openly about […]

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Cultural Principles in Organizations

By: Abel Gómez Medina I had the opportunity to make a business trip to the “Land of the Rising Sun” and was able to submerge myself in their customs and traditions. A couple of weeks was enough to begin to understand the history, practices and culture which is presented to us in books, reports and […]

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The Shingo Institute Has a New Executive Director: Mark A. Baker Bids Farewell, Ken Snyder Takes Over
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Shingo Institute has a new Director of Research, Dr. Rick Edgeman
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Three Truths to Inspire Better Process Design

By: Julian Winn, The Manufacturing Institute Many of the companies I have worked with who embrace the Shingo Model™ have built up years of experience of tools and systems as part of their lean implementations. They come to the Shingo Model™ with familiarity of guiding principles behind the Continuous Improvement dimension, and are often able to […]

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Fostering an Environment of Scientific Thinking

By: Mike Martyn, SISU Consulting Group Describing what it looks like when an organization “embraces scientific thinking” has evolved over the years at the Shingo Institute. If the reader were to look at the Shingo Model™ and Guidelines published just three years ago (2012), one would see a focus on training all associates in a “common […]

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Want Different Results? Change the Right Behaviors

By: Luc Baetens at Möbius A supply chain director recently expressed to me his frustration that his new integrated business planning was ineffective. “We have spent so much time and money defining the new process, the reports we were going to use, and the monthly meetings we would hold. Even after all that, the only […]

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“Embrace Scientific Thinking” – A Universal and Timeless Principle

By: Robert Miller, Arches Leadership At first glance this seems like a strange thing to say. How does one “embrace” scientific thinking? Furthermore, why would they? To answer these questions let’s remind ourselves what a principle is. The Shingo Institute defines a principle as “a foundational rule that has an inevitable consequence.” If something is a […]

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An Inflection Point

By: Ken Snyder A few months ago, I had the chance to visit two companies that the Shingo Institute uses as “benchmark” companies. Both of these companies started their Lean journey about 20 years ago. Both companies received the Shingo Prize about 10 years ago. And both companies have continued their journey seeking perfection since […]

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To Flow or Not to Flow? – That’s Not Really the Question

By: Joshua Ebert, UL In the early days of implementing continuous improvement tools at our 110-year old engineering services firm I had an opportunity to help develop visibility into our workflow. Most of our work resided on paper, in e-mail systems and in the minds of our associates. We labelled a lot of our initial efforts […]

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