Articles

Three Leaders Inducted Into the Shingo Academy

The Shingo Institute, a program of the Jon M. Huntsman School of Business at Utah State University, has announced the induction of three distinguished leaders into the Shingo Academy. Chris Butterworth, Gwendolyn Galsworth, and Dean Jablonsky will be inducted into the Academy at the 36th Annual Shingo Conference Awards Gala in Orlando, Fl...

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Eight Honorees of the Shingo Rising Star Award

Logan, Utah, April 4, 2024 — The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, proudly announces the continuation of the esteemed Shingo Rising Star Award. Now in its second year, this accolade spotlights emerging leaders in organizational excellence. Building u...

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Why Care?

There has been a global explosion in volatility, uncertainty, complexity, and ambiguity (VUCA) with the pace and complexity of work continuing to increase in the wake of the COVID-19 pandemic. This complexity and uncertainty is accelerating for many reasons, including climate change and the not yet fully understood impacts of artificial i...

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Lessons on Enterprise Alignment from the Peloton

Enterprise alignment means getting every person in the organization to ride in the same direction. Such alignment makes the organization, teams, and individuals stronger, and it allows us to achieve better results at all possible levels. Many may recognize how important enterprise alignment is for an organization’s performance; however...

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The Foundational Skills of a Continuous Improvement Culture

The Continuous Improvement ObstacleHave you, your team, and your organization been working to create a culture of continuous improvement, perhaps been trying for years? Are you having a hard time finding your way, whether achieving desired results or sustaining the results gained? Do you need fresh perspective and inspiration on your cont...

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Minsur Smelting Plant & Refinery Awarded Shingo Bronze Medallion

LOGAN, Utah, February 12, 2024 – The Shingo Institute, an esteemed program within the Jon M. Huntsman School of Business at Utah State University, proudly announces a recipient of the Shingo Bronze Medallion: Minsur of Pisco, Perú. Minsur is a globally recognized leader in mining and metals. Its Pisco Smelting and Refinery has been hon...

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Leading to Learn: Harnessing the Power of People

In many organizations, the predominant culture emphasizes pursuing outcomes and deliverables as paramount. This relentless focus on profit, efficiency, and growth places a disproportionate emphasis on short-term results. Companies often overlook the development and contributions of employees, which is a critical component in achieving suc...

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Abbott Breda Receives Prestigious Shingo Prize for Operational Excellence

LOGAN, Utah, February 5, 2024 – The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, has awarded Abbott Logistics Breda, The Netherlands, with the Shingo Prize. "Receipt of the Shingo Prize is a worldwide recognized symbol of an organization's successful establishment of a culture anchored...

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Shingo Prize Awarded to Jabil Circuit (Shanghai) Co., Ltd.

LOGAN, Utah, January 19, 2024 – The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, has awarded Jabil Circuit (Shanghai) Co., Ltd of China the Shingo Prize. "Receipt of the Shingo Prize is a worldwide recognized symbol of an organization's successful establishment of a culture anchored on...

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Unlocking the Power of Every Individual

When asked about my work, I often say, "I cultivate a culture of 35,000 problem solvers." If this is our mission—my team's mission—it is mission-critical (pun intended) to kickstart our efforts by focusing on the journey of every individual. At OhioHealth, our continuous improvement journey began in '06, emphasizing removing waste from...

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Thinking Outside the Lean Box

The electric lightbulb was not invented by continuously improving the candle, and Tesla’s success with electric vehicles does not come from continuously improving combustion engines. Many companies and organizations, including those with mature Lean cultures, find themselves in a rut or up against a brick wall and they realize that innova...

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The Big Mistake with HR

Earlier this year, I shared an article on how HR has lost the trust of employees. The intensity of the response was nothing short of shocking. We received more than 600 comments, many of which were long letters. This topic certainly struck a nerve. Several of the posts were from people who had been deeply disappointed in how HR had tre...

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Building Our People’s Trust in an Organization

One of the primary challenges for leaders is helping people develop trust and confidence in the organization. Trust is an element in business that few leaders understand and, therefore, are unable to permeate to their people. Developing trust is the basis for creating real change and for eradicating paradigms and stigmas that exist within...

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Shingo Academy Members and Shingo Rising Star Inducted at the Shingo European Conference

Logan, Utah, September 18, 2023 — The Shingo Institute, a program of the Jon M. Huntsman School of Business at Utah State University, will induct three Shingo Academy Members—George Donaldson, Noel Hennessey, and Eamonn Murphy—at the upcoming Shingo European Conference in Dublin, Ireland, October 11-12, 2023. Shingo Rising Star nomin...

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The Power of Visuality in Turbulent Times: An Opportunity for Shingo Principles

COVID-19 didn’t just change our economy. COVID-19 changed us. A well-worn Hindu proverb tells us: Nothing changes if nothing changes. Reverse it and the message remains: If nothing changes, nothing changes. COVID-19 was like that. Looking at it through the wide end of the lens, COVID-19 generated fierce macroeconomic ...

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