LOGAN, UTAH, December 4, 2024 – The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, is proud to announce that Baxter, Hillrom SAS, Pluvigner has received its top recognition, the Shingo Prize.
"Receipt of the Shingo Prize is a worldwide recognized symbol of an organization's successful establishment of a culture anchored on principles of enterprise excellence, such as respect for every individual, leading with humility, quality at the source, the quest for perfection, and creating value for the customer," said Ken Snyder, Executive Director of the Shingo Institute. "Ultimately, these recipients are in a class of the best organizations in the world, regardless of industry or country."
The Baxter, Hillrom SAS, Pluvigner site, located in Pluvigner, France, is part of the Healthcare Systems & Technologies segment in the Patient Support System division. The site develops and manufactures advanced medical devices, including hospital smart beds, foam and therapeutic surfaces, and healthcare furniture, which are distributed to over 120 countries. Employing 450 team members, the Pluvigner site focuses on its mission to "Save and Sustain Lives" through innovative solutions and a strong commitment to environmental, societal, and economic performance.
“For 10 years, the Pluvigner site has been engaged in a cultural transformation by placing ‘People at the heart of performance’ with the Shingo Guiding Principles as a guide," Marc Capdeville, Pluvigner Site Lead stated, “This award is a wonderful recognition that validates an important step on our path to operational excellence with the ambition of becoming a world reference in the medical industry.”
Grégory Vacher, Opex/Digitalization Leader stated:
“It started with an idea of ‘Human in the heart of performance’ that we transformed in initiatives that guided us until the moment of the assessment. What awesome news when we learned that we were awarded the Shingo Prize. I am so proud of what we accomplished. This award is a step in our endless journey to excellence.”
Virginie PIEDEFER, Learning and Development Manager added:
I participated in creating our on-site training center three years ago with an ambition: develop everyone to growth together. Shingo Principles were a guide to set up our roadmap. So, we designed courses about our cultural levers, continuous improvement, technical skills, personal development, and leadership programs. The target was to align everyone on the same direction. When we design modules, we always take care to address “head, heart and guts:” aka knowledge, soft skills, know-how, and commitment. Our community of 20 experts provide more than 30 modules to 500 persons each year; that's a good example why each one contributed to achieve the Shingo Prize.
Baxter Pluvigner’s internal initiatives include its Corporate Social Responsibility program, Well-being & Performance program, and Excellence Academy, which fosters employee growth through technical and soft skills development. These efforts reflect the site's commitment to its employees, customers, and the community.
Fabrice Ledieu, Laser Cutting / Welding Area Leader said, “Everybody is considered, listened to, and is part of the team.”
Christophe Le Bouler, Beds Line Versatile Operator, added, “Every day I come to work with a smile.”
Representatives of Baxter Pluvigner will be formally recognized at the Shingo Institute's Awards Gala during the 37th Annual Shingo Conference, held April 28–30 in Provo, Utah. To learn more about the event, visit www.shingo.org/events.
About the Shingo Institute
The Shingo Institute, part of the Jon M. Huntsman School of Business at Utah State University, honors organizations worldwide for their commitment to operational excellence through its Shingo Prize. The Institute draws on the teachings of Dr. Shigeo Shingo, a Toyota Production System pioneer, to guide its model and educational offerings. These include workshops, webinars, study tours, and conferences aimed at advancing continuous improvement. To learn more, visit https://shingo.org.
MEDIA CONTACT:
Mary Price
Events and Marketing Director
Shingo Institute
Phone: +1.435.760.0711
Email: mary.price@usu.edu
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