Blog Articles
Leave No Trace
February 2, 2022 – Douglas Dawson, Leg Up Solutions
About 18 months ago, I was part of a team that worked with an Australian business for a specific engagement. During our meetings, I became fascinated with this business and their substantial commitment to training new people as part of the onboarding process, or new employee orientation (NEO). The training was specific as to culture, syst...
Read Full ArticleWhat Would Shingo Do?
January 12, 2022 – Drew Dillon
“You know my methods. Apply them!” —Sherlock Holmes in Arthur Conan Doyle. 1902. The Hound of the Baskervilles, Chapter. 1. Pretty much the first thing I ever heard Shigeo Shingo say was that we in the West were getting some fundamental things disastrously wrong. Shingo had been invited to speak at the Yale School of Management...
Read Full ArticleLeaders Cast a Long Shadow
December 2, 2021 – Dr. Laszlo A. Magyar
It is likely that all of us have gained some positive and negative experiences of how our supervisors' behavior has impacted our engagement at work. Intuitively, we presume that the way leaders act affects employee engagement. While evidence for the relationship between leadership behavior and organizational culture has been established b...
Read Full ArticleLeveraging Your Crisis Muscles With the Shingo Guiding Principles
November 8, 2021 – Ken Segel, Managing Director, Value Capture
At several periods during the COVID-19 pandemic, especially during successive waves of rising infection rates, organizations in many sectors have gone into crisis operations mode to them get through. For many, their crisis operations structure addressed not only the needs made urgent by the crisis but also exposed the profound unmet needs...
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