Blog Articles
Staying Ahead of the Curve: Using Behavior Indicators for Predictive Success
August 12, 2024 – Jacob Raymer
For over 20 years, I've helped companies focus on building and aligning their systems, empowering their people, and fostering a culture of continuous improvement. When I talk about the concept of key behaviors, it's initially met with nods of agreement — they get its importance. However, this is quickly followed by looks of uncertainty, a...
Read Full ArticleAre You Ready to Challenge for the Shingo Prize?
June 28, 2024 – Shaun Barker, Brittney Ogden, and Helen Zak
The mission of the Shingo Institute is to improve the process of improvement by conducting cutting-edge research, providing relevant education, performing insightful organizational assessments, and recognizing organizations committed to achieving sustainable world-class results. Since the inauguration of the Shingo Prize in 1988, thousand...
Read Full ArticlePsychological Safety
June 5, 2024 – Mark Graban
When you visit a Toyota plant in Japan, the United States, or elsewhere, you can’t help but notice that chimes and music are playing almost continually. What triggers the helpful cacophony? It’s a team member reaching up and pulling the famous “Andon cord.” Since Toyota seeks perfection, one way they assure quality at the source ...
Read Full ArticleThe Future of People at Work
May 20, 2024 – Ken Snyder and Josh Howell
As with us, we find that many people throughout the world are attracted to Lean[1] because of a desire within to make the workplace better – better for the customers, better for the workers, better for the leaders, better for the investors, and better for the community. We agree with Paul O’Neill that “Every person should have the op...
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