Articles

COVID-19 – Keeping Employees Safe

Jabil Healthcare in Shanghai, China, is reportedly the world’s largest manufacturing plant of medical devices. Jabil produces medical devices as a contract manufacturer for almost all of the medical device companies in the world. The plant in Shanghai has more than 4,000 employees.

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Shingo Principles in the Time of COVID-19

A few days ago, I reached out to the Shingo community seeking stories of the great work that is being done by organizations around the world during the COVID-19 crisis. We have already collected several amazing stories. Starting today, we will begin sharing them with you. It is our hope that they will motivate you 

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Why “Know Your Why”

Even though it’s been postponed until fall, you’ve probably already seen the theme for this year’s Annual Shingo Conference in emails from the Shingo Institute: Know Your Why. It’s a familiar theme. Renowned speaker and author Simon Sinek wrote a book about it (Start With Why, Portfolio, 2009) and gave a terrific TED talk on it. In his book and talk, […]

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Congratulations 2019 Recipients
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Why the Shingo Model™?

by Dominic Bria A few months ago, I had a fellow from a New Hampshire company tell me about a question an employee asked him about the Shingo Model™. He is the business improvement manager at his organization, and they are working toward challenging for the Shingo Prize. An employee asked him why the Shingo […]

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The Current Shingo Model Turns Ten – It’s Time to Reflect

by: Ken Snyder In 2008, the Shingo Institute introduced to the world the current Shingo Model™ that presented the Shingo Guiding Principles of operational excellence and a behavioral approach to cultural assessment. The Model propelled the Shingo Prize into the position of a true international standard of operational excellence. More importantly, the Model has created […]

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Highlights from the 2019 Shingo Conference

If you weren’t able to make it to this year’s Shingo Conference in the Cincinnati, Ohio area (Covington, Kentucky, to be exact), we certainly hope you’ll make it to next year’s Shingo Conference in Orlando, Florida. In the meantime, here are a few of the highlights of what you missed last week. At the awards […]

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Model Changes
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A Look at “Go and Observe”

by Ken Snyder   Soon after publishing the Shingo Model™ over 10 years ago, we developed workshops to teach the Model. At first, the workshops were classroom-only experiences. We soon tested the idea of “go to gemba”[1] as part of the workshop. We quickly realized that including “go to gemba” was a far superior teaching […]

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A Look at “Lead with Humility” 

by Ken Snyder  With “Respect Every Individual,” the principle of “Lead with Humility” is the partner principle that together comprise the Cultural Enablers dimension of the Shingo 10 Guiding Principles. Since becoming Executive Director three years ago, my observation is that this principle has resulted in more questions and misunderstandings than any other principle.  

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